Infrastructure Engineer - Wintel & Networks - Azure

Infrastructure Support Engineer (2nd/3rd Line) - Networking & Azure

London - Hybrid - Permanent - £60,000-£65,000 pa

Working with a leading Insurance business who are urgently seeking an Infrastructure engineer to support their continued transformation.

We're looking for a well-rounded Infrastructure Support Engineer to join a growing team supporting a complex, enterprise-scale environment across networking, Wintel infrastructure, & Azure cloud services.

This is a fantastic opportunity for someone with a solid networking foundation who is either already working in Azure or actively building cloud expertise. You'll play a key role in maintaining critical systems while also getting exposure to ongoing improvements & project work.

Working as part of a close-knit infrastructure team, you'll provide 2nd/3rd line support across a broad technical landscape. The environment covers both on-premise platforms & Azure, giving you the opportunity to work across traditional & modern infrastructure.

Role

• Supporting & maintaining core network infrastructure, including switching, firewalls, & cloud networking
• Managing incidents, service requests, & escalations in line with SLAs
• Monitoring system performance & ensuring stability across infrastructure services
• Working across on-prem & Azure environments, supporting hybrid architecture
• Assisting with patching, upgrades, & general platform maintenance
• Contributing to problem management & root cause analysis
• Supporting security initiatives, including vulnerability remediation
• Collaborating with the Service Desk & providing guidance where required
• Getting involved in automation & shift-left initiatives to improve efficiency
• Supporting business continuity testing & resilience planning
• Maintaining accurate technical documentation

Technology

• Networking: Cisco (routing & switching), Meraki, firewalls (Checkpoint / Firepower), wireless technologies
• Infrastructure: Windows Server, Active Directory, Group Policy, Microsoft SQL
• Virtualisation: VMware & hyperconverged platforms (e.g. Nutanix)
• Cloud & Modern Workplace: Microsoft Azure, Entra ID, Intune, Autopilot, Microsoft 365
• Security & Access: Defender for Endpoint, BitLocker, privileged access tools
• Citrix technologies including DaaS & load balancing (NetScaler)

Key Background:

• Strong grounding in networking (Cisco &/or Meraki)
• Experience in a 2nd or 3rd line infrastructure support role
• Exposure to both on-prem & Azure environments
• Understanding of cloud networking & hybrid infrastructure
• Familiarity with Windows server technologies & Active Directory
• Ability to read & interpret SQL queries or scripts
• Experience working within structured IT service environments (ITIL aligned preferred)

Certifications

• Azure AZ-900 (minimum), with AZ-104 or similar highly desirable

• Cisco certifications (CCNA/CCNP)
• VMware, Citrix, or security-related certifications