Guidewire Application Support Analyst
Guidewire Application Support Analyst
Permanent
Hybrid - 2 days in London
£65,000 - £75,000
An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team & the integration of Guidewire into the wider estate of applications.
The Role:
The organisation is a highly successful Lloyd's insurer based in the City of London. You will have prior experience working in supporting insurance-based applications for Guidewire, ideally you will have experience in ClaimCenter.
You should also come from a technical background where you are able to interrogate databases & SQL queries as well as managing & escalating tickets in a timely manner.
As this role will require interaction with third parties you should have strong written & spoken communication skills being able to relay IT related issues to non-technical people.
You should have knowledge of SQL databases & be enthusiastic about growing within the business & the team with suggestions on how to improve & optimize processes
Responsibilities:
- Responsible for the support & integration of Guidewire application to business estates
- Identify opportunities & propose integration solutions including batch processing & message queues
- Manage & provide technical for Guidewire applications in production.
- Liaise & interact with 3rd party vendors
- Engage with technical teams & business analysts to achieve & support successful integration
Requirements:
- London Markets or Speciality Insurance experience is required
- Extensive experience with Guidewire ClaimCenter
- Deep understanding of ITIL Service Management
- Experience using Microsoft SQL
Applications Support Analyst - SQL, Guidewire, ClaimCenter, BillingCenter, PolicyCenter, Insurance, Support, Support Analyst,
