Business Architect - Claims Transformation (D365)
Rate: £700 - £750 per day (Inside IR35)
Length: 12 Month - with strong likelihood of extension
Location: London - Hybrid
We are supporting an insurer on a claims platform integration & build programme & are looking for a Business Architect to act as the key bridge between business & technology. This role will be instrumental in shaping & delivering claims system & process integration, ensuring that Target Operating Model (TOM) principles are translated into clear, buildable functional requirements. Deep claims expertise is essential.
The platform is being built on Microsoft Dynamics 365, so strong functional & configuration knowledge is required. You will work closely with the Solution Architect & Business Analysts to provide clarity across claims processes, MI requirements, & integration touchpoints. Lead Business Analysts with experience in architecture design will also be considered.
Responsibilities:
- Act as the bridge between business & IT, translating claims processes & TOM into clear functional requirements
- Define end-to-end claims flows, including control points, MI requirements, & integration touchpoints
- Support the design & build of the D365 claims platform, ensuring a configuration-first approach
- Work closely with the Solution Architect & BA team to shape requirements, user stories, & solution design
- Provide input into integration design, ensuring alignment across systems & overall platform architecture
Requirements:
- Strong claims domain experience within insurance, with end-to-end understanding of claims processes
- Experience working on claims transformation or platform integration programmes
- Solid understanding of Microsoft Dynamics 365, including configuration & functional design
- Background as a Business Analyst or similar, with progression into architecture / business architecture responsibilities
- Proven ability to translate TOM & business requirements into functional design, working closely with BAs & technical teams