Applications Service Lead - Insurance
Location: City of London, London
Salary:
£70000 - £75000 per annum
Type:
Permanent
Applications Service Lead | Insurance | London (Hybrid) | £75,000
We're hiring an Applications Service Lead to take ownership of core underwriting & claims systems within a London Market environment.
This role sits between the business, vendors & engineering teams, focused on keeping applications stable, resolving incidents effectively & improving service performance.
Key focus areas:
- BAU support across insurance platforms (PAS, claims, document systems)
- Major incident coordination & issue resolution
- Working with vendors & internal teams to investigate & fix problems
- Managing releases, defects & change via Azure DevOps
- Ensuring applications are performing as expected in a live environment
We're looking for someone who:
- Has experience supporting or owning insurance applications
- Is comfortable working with vendors & offshore teams
- Can understand issues at application level (data, integrations, system behaviour)
- Has worked with tools like ServiceNow & Azure DevOps
London Market experience is preferred. Exposure to platforms such as Eclipse, Sequel or Guidewire is beneficial but not essential.
If you want to own key systems & work close to both technology & the business, get in touch.
