City of London, London
£50000.00 - £65000 per annum
about 1 month ago
Trade Support - Brokerage
Trade Support for a growing global fintech brokerage is required to join a small global team to support their users on 1st, 2nd and some 3rd line issues particularly on their MT4 and MT5 platforms
The business has a global footprint providing Prime Brokerage services with a tech focus on high quality trading products and services. As part of their global growth they have begun a significant investment in their London based support team giving you the opportunity to join right at the beginning.
You would be joining an initial team of 2 trade support engineers.
This opportunity will be to support 1st 2nd and some 3rd line requests on trading platforms such as MT4
You should ideally come from a similar brokerage background having worked across FX or CFDs with experience managing and maintaining Metatrader platforms inside and out. The business are a Meta Trader 4 and PrimeXM user therefore you will need experience in MT4 and PXM.
The brokerage are currently onboarding MT5 and therefore this will give you scope to grow your trading platform knowledge. Ideally you will also come with technical knowledge on SQL for interrogating databases.
Experience in trade support within a trading or brokerage environment with knowledge of Foreign Exchange and CFDs
2+ years industry experience in support
Working knowledge of MT4 and PrimeXM
Some technical knowledge in SQL for databases as well as some FIX protocol knowledge
Why Join this organisation:
You would be joining at the beginning of a significant investment in a UK presence joining a small team with ambitions to grow
Opportunity to grow your trading platform knowledge across MT5, Xcore, OneZero
Hybrid working: 3 days a week in the City of London office
Contact Alex Holliday for more information or apply below
Key Words: brokerage | MT4 | MT5 | FX | CFD | trade support | xcore | onezero | equities | crypto | sql |