Senior Application Support Analyst
Role Type: Permanent
Salary: £70,000
Location: London
Work Location: Central London, Hybrid 3 days in the office
Senior Application Support Analyst with experience supporting across the Microsoft stack is required for a brand new support team for a speciality insurer in London. You will be joining the Application Support Manager & will be the number 2 in the team with some exposure to mentorship & management covering 50 applications specific to insurance.
You will be taking ownership over 50 applications, & will need to be able to work across a broad technical stack. The business are planning to migrate from legacy applications to a modern technical environment so you will join at the beginning of a generational transformation within the business.
Roles & Responsibilities:
You will be working on an insurance specific application support team working on bespoke applications written in modern technology such as C#.Net & on Azure, including some legacy applications in VB.Net. You will also be experienced writing SQL & working with Data in SQL server as well as DB2. Experience in MS SQL SSIS is essential for this role as you will be covering a backlog of SSIS requests.
You will have excellent communication & people skills to work closely with internal stakeholders & third party vendors. No prior knowledge in the insurance sector is required however you should have experience working within financial services or another regulated industry with a customer centric approach.
Skills Outline:
- Experience in 2nd & 3rd line support with strong customer centric incidence management
- MS SQL experience for SSIS & SSRS
- Experience working in a windows environment, C#.Net & some legacy applications in VB.Net
- Knowledgeable in SQL, PL/SQL & rational databases, SQL Server or DB2
- Some support within a cloud environment, they use Azure however other cloud support would be acceptable.
- Experience working with 3rd party suppliers & vendors
- Strong interpersonal skills
What's in it for you:
- Working in an industry going through a major technical transformation
- Ability to gain management experience working as the number 2 within a new application support team.
- Broad exposure to supporting 50 applications
- Hybrid working (2-3 days in the office per week)
- Diverse & social team with significant chance for career progression
Apply now using the link or reach out to myself, Alex: alexh@pioneer-search.com

