£25000 - £38000 per annum
3 months ago
IT Support Analyst required for a Top 50 Law firm on a remote basis on an initial 12-month FTC.
- Provide IT support for Various offices
- Manage 3rd line incidents
- On Call 1st line support
- Manage 3rd line support knowledge base
- Manage starter and leavers IT
- Support Service Desk to deliver on SLA's
- Attend London/South East offices a few times a month
- 2-3 years' experience in a similar role
- Experience with Microsoft Stack
- Strong knowledge of Windows 10
- Excellent Customer Service Skills
- SCCM experience would be highly advantageous
To be considered for the role please apply with a copy of your CV asap.