Live Vacancies

Data Support Analyst

  • Location

    City of London, London

  • Sector:

    Technology & Change

  • Job type:


  • Salary:

    £55000 - £65000 per annum

  • Contact:

    Abiodun Bailey

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Start date:


  • Consultant:


Oracle, SME, IMC, MarkitEDM, CADIS, ETL

Data Support Analyst

We are currently working with an exciting client of ours seeking a Data Support Analyst, they are a Leading Investment Management firm based in City of London who manages fixed income, equity, multi-asset, liability-driven investment on behalf of its clients located across the globe.

Job Duties

  • Provide second line support for all issues relating to Data systems within the scope of the Data Support team
  • Become Subject Matter Expert for the CBOR system, used for all end client data including quarterly and annual reports, invoicing, performance data, etc.
  • Conduct data analysis and some business analysis to understand how new clients (or other scenarios) can be accommodated within the CBOR system
  • Ensure all incidents are recorded according to standard procedures.
  • Analyse issues as they occur, working with software and data suppliers, business users and other IT departments to prioritise and progress resolution in appropriate timescales
  • Communicate with business and other IT teams the status of any issues
  • Identify and capture any resultant business requirements and feed back into existing or future data work-streams
  • Monitor and record Service Level Agreements with consuming systems
  • Provide Management Information which will help to recognise common issue types, resolution patterns and the cost of running the function
  • Document current processes and common exception types
  • Ensure that common standards and procedures are applied across all Production Support teams
  • Provide out of hours support on a rota basis for supported systems.

Skills Required

Essential Knowledge & Skills

  • Highly analytical with logical approach to problem solving
  • Excellent knowledge of data and how it is used in an asset management organisation, particularly client reporting
  • Capable of understanding database structures with the ability to query and analyse underlying data patterns
  • Good communicator who can work within a tight knit team
  • Knowledge of relational databases (preferably Oracle)
  • Good knowledge of Investment functions for an Institutional Fund Management company
  • Knowledge of Master Data Management Systems (ideally MarkitEDM / CADIS)
  • Knowledge of messaging technologies / Enterprise Service Bus systems.

Oracle, SME, IMC, MarkitEDM, CADIS, ETL