Live Vacancies

Client Success Manager

  • Location

    London, England

  • Sector:

    Internal Recruitment

  • Job type:


  • Salary:

    £30000.00 - £45000.00 per annum

  • Contact:

    Mark Warburton

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


Pioneer Search are hiring! We are currently looking for a Client Success Manager to join us here at Pioneer Search to focus on client success via account development and new client acquisition in EMEA.

Mark Warburton set up Pioneer Search 8 years ago to deliver a consultative recruitment experience for
candidates within IT and clients within Financial Services. Since then Pioneer has grown and evolved into
the business it is today.

We have 5 teams; Core Technology, Agile, Change & Product, MedTech & BioTech, Cyber Security &
Cloud and Electronics Engineering.

Within the teams Consultants focus on different areas such as; Software Development, Infrastructure &
Cloud, AI & Machine Learning, Medical Devices, Embedded, Data Science, Biotechnology, Electronics
and Agile & Change.

What is the job?

  • Account Director & Business Development
  • Networking at industry events, seminars to build strategic long-term relationships
  • RFP & RFI Proposal writing for FinTech & Insurance sectors
  • Leadership and oversite of client delivery utilising the vertically aligned recruiters
  • This is a pure client facing role with no hands-on delivery on the candidate side

What are we looking for in you as our Client Success Manager?

  • 5+ years Technology or Change recruitment experience
  • Experience of both Client Management and Business Development
  • Enterprising approach to networking and client acquisition
  • Someone that likes to build and work with a team
  • Leadership potential

Why would you do this for Pioneer Search?

  • Greenfield opportunity to create a role for yourself and make an impact
  • If you are in a larger business and want to move away from delivery
  • Gain the experience of working for the Managing Director; Mentoring, coaching, training by the business owners and management
  • Bigger basic and 30% commission! LinkedIn Recruiter, Flexible working, Laptop and company credit card

What do we offer to our Consultants that you can be part of?

  • Workspace budget: We will provide you with a budget of £250 to kit out your own office space at home
  • No threshold commission: We pay up to 30% on contract and permanent
  • Co-working membership: Don't have a space to work from home? We will offer you a budget of £600per year for a membership at a co-working space near your home
  • Company laptop: To make sure you can work from home we will buy you a new laptop which will be set up for you from day one
  • No toes to step on: We want you to be able to build something for yourself focusing on a market you're passionate about. We have a database of over 2000 clients and leads on our database ripe for the picking. We just need you to be ambitious enough to go after them! If you're successful, Pioneer is successful
  • Breakfast/unlimited drinks fridge: When you are working in the office, we will provide you with fresh fruit, breakfast, and drinks of course!
  • Flexible working: We have now moved to a totally flexible working model where we currently do 3 days in the office and 2 days working from home
  • Video scrums: When at home we catch up daily over video to make sure we are all still in contact and keep each other motivated
  • Supportive environment: It has been a tough time for everyone throughout lockdown, but being smaller we have the ability to offer a friendly environment where goals are personalised to each person and are in line with the current market
  • Personalised marketing: We want you to bring your own marketing ideas to the table (whatever they are) and we will make them happen!