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Live Vacancies

Application Support Manager

  • Location

    London, England

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    £100000.00 - £115000.00 per annum

  • Contact:

    Calum Armour

  • Contact email:

    calum@pioneer-search.com

  • Job ref:

    BBBH3144_1630936556

  • Published:

    17 days ago

  • Expiry date:

    2021-09-13

  • Consultant:

    #

Application Support Manager - Fixed Income

Front Office Application Support Manager is required for a Senior Manager position within the Global Banking Markets business. As a new headcount to the London business you will be tasked with taking over the existing team of Application Support Analyst and delivery a best of breed BAU function whilst also developing a strategy for continuous improvement and better service levels to the business.

The successful candidate will have full ownership of applications across Fixed Income and Prime Brokerage, Front to Middle Office, Risk and Product Control. You will have technical and managerial responsibility across two regions, face off to senior IT and business stakeholders and like idea of really creating this role into something significant.

The Role

  • Ownership of all Front office applications
  • Lead a team of 3 application support analysts
  • Identify areas for enhancements in order to improve level of service
  • Incident management and escalation ITIL
  • Technology audits
  • Tasked with improving STP, Order Execution, Trade Flow Analysis, Quote Management systems
  • Work with 3rd party vendors for support of external systems
  • Change and release management

Required Experience

  • Excellent knowledge of Fixed Income Cash, Repo, Derivatives and Prime Brokerage
  • Experience with ION MMI, Fidessa and/or Anvil
  • Experience with Bloomberg and/or Thomson Reuters Eikon
  • Vast problem and incident management experience
  • Windows and Unix
  • SQL and/or Oracle and Sybase experience, SQL Query

Application Support Manager - London - Permanent - Investment Banking